How does VAT work?
VAT is paid by the final consumer and collected by every business in the chain. A registered business adds VAT to its sales — output VAT — and is charged VAT on its purchases — input VAT. Each quarter it pays HMRC the output VAT less the input VAT. If input exceeds output, HMRC pays the business.
For the business, the VAT it collects is never its money. It sits in the bank account looking like turnover, and it is owed to HMRC. Businesses that treat it as their own are the ones that cannot pay the quarterly bill.
Registration is compulsory once taxable turnover in any rolling twelve months passes the threshold on gov.uk, and voluntary below it. Most goods and services are standard-rated; some are reduced-rated, zero-rated or exempt, and which is which is a matter of law rather than judgement.